Am I buying a website builder?+
I build the website for you. You share your business information, look through a private preview and approve the finished work. You do not need to learn a website builder or do the technical work.
How do the rounds of changes work?+
Each round is one combined list of changes to what we agreed to build. Starter includes two rounds; Business includes four. Fixing something that does not work as agreed is handled separately from changes you request. If you want extra pages or features, we agree on the work and price before I begin.
What if I don’t have every photo or word ready?+
Tell me what you have and what is missing. We’ll work out what help you need before agreeing on the work and price. Any wording, logo or photos used on your website must be yours or have permission to use.
How do hosting and domains work?+
Hosting keeps your website online. Your domain is its address, such as yourbusiness.com. You can have your own hosting account or separately arrange for me to manage it. The domain should be registered in your name. We agree in writing who handles the accounts, renewals and support, and what those separate costs are.
Can the site include an inquiry form?+
Yes, a contact form is an option we can agree on. We’ll decide which service sends the messages, where they go, how unwanted messages are handled, and who looks after it. It needs testing and is not automatically included in every package.
When do I pay, and when does the website launch?+
First we review what you need and agree in writing on the work and price. Starter is $99.50 before building and $99.50 after you approve the specific finished version. Business is $199.50 and $199.50. The final payment comes before I send your finished website files. Custom has its own written payment plan. Putting the website online needs your separate permission.
What if I need to cancel?+
Payments for work that has not been earned are refunded. Before starting, we agree on a fixed price for each stage and when it is earned. Only those agreed, documented fees and outside costs you approved that cannot be recovered may be kept, where the law allows. A deposit is not automatically nonrefundable. Your legal rights still apply.
What help is available after I get my website?+
For 30 days after delivery, I fix problems with the agreed website. After that, help is priced as needed. New wording, pages or features are priced separately before work starts. No monthly support plan is included. Your legal rights still apply.